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I ordered two pizzas for pickup I went to pick up my pizzas walked inside and no one was around I waited approximately 5 minutes and then I hollered to the back hey I'm here to pick up my pizza no response I did this every couple minutes for the next 10 minutes no response finally I hollered to the back I'm going to go out and get my phone maybe if I call you you will answer went out to my truck got my phone walked back in and as I was standing at the counter a young girl came out to change the trash I asked if I could pick up my pizza and she walked back into the back without saying anything however I noticed she had ear plugs in her ears for the radio so I hollered out in the back one more time hey I'm here to pick up my pizza and then a guy comes walking to the front I said hey I've been waiting for 15 minutes I want to pick up my pizza and he pulls the earbuds out of his ear also she said sorry what so the two people that were in the store couldn't hear the customer whatsoever I waited over 15 minutes just to pick up my two pizzas they weren't good and hot and I'm just not satisfied with service like that that's horrible

Preferred solution: Full refund.

Location: Saint Ann, Missouri 63074, United States

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